Our client base has been generated through existing clients’ referrals and also recommendations from professional connections such as Accountants, Solicitors and Insurance Brokers based on our reputation. We understand that our clients continue to seek our advice because the customer service that we offer and maintain is first class.

We work with both private individuals, companies, trusts and charities. We treat all of our clients fairly and develop a personal financial strategy.

We aim to have at least one annual review meeting with clients and make sure their investments are still suited to their needs. We believe communication is a two way thing, which is why we are always available to discuss financial issues over the telephone or via email.

We do not focus on sales but on providing professional advice and a personal service.

• A meeting in our offices at our expense
• You will be given the background of the Company and an introduction to your adviser
• We will gather some initial information about you and your objectives
• Confirmation of the range of advice available
• Answers to any questions in relation to our processes
• An explanation of how we can be remunerated for our services and details of our fee structure
• If we decide to work together we will agree with you the work to be undertaken and the cost structure before moving to step 2 below which usually takes the form of a second meeting.
• All fees, charges and the agreed services we are providing will be confirmed in writing to you.

• We will obtain detailed information on your financial circumstances and objectives
• Undertake a thorough assessment of your attitude to risk, capacity for loss and knowledge and experience using risk profiling tools and discuss this with you
• Verify your identity and where appropriate, the source of funds, in line with anti money laundering legislation

• Collate information in relation to your existing contracts, where applicable
• Technical internal and external research
• Ensure any recommendations match your attitude to risk
• Preparation of an initial report to suit your individual objectives
• Consideration of tax planning opportunities

• The report will be posted to you and/or a second meeting arranged depending on your requirements
• The report will comprehensively outline your current position and our professional observations in each area
• Recommendation of actions to assist you in achieving your goals
• Enclosure of supporting information behind the recommendations

• Discuss progress and address any further questions
• A subsequent meeting may be required by mutual agreement
• Signed confirmation that you wish to proceed with our recommendations
• Completion of application forms and any further paperwork
• Processing of application forms in conjunction with the providers
• Issue of policy documentation
• Agree a review strategy

• A regular review of your personal and financial objectives
• Portfolio Valuation
• Reassessment of your tolerance to investment risk
• Make recommendations as required